Last Updated: September 21, 2011

Welcome to the CafeMom Community Guidelines. CafeMom was created to provide moms with a positive and interesting environment where they can connect with other moms, share stories, vent, feel that they are not in it alone, give and get advice, laugh, and do much more.

These Guidelines are intended to help CafeMom be a great place for as many moms as possible! CafeMom is a community where a mom can feel welcome and safe, and not be subjected to personal insults, attacks or disrespectful behavior.

As the "owner" of the cafe, the CafeMom Team will do our best to enforce these Guidelines, assist members with any questions, and provide an enjoyable place for moms to spend their time.

CafeMom Guidelines - Rules of Conduct

  1. Be respectful of others.
  2. Don't personally insult or attack other members.
  3. Slurs, stereotyping, and hate speech are not tolerated.
  4. Controversial topics and debates are encouraged. Be prepared for others to agree AND disagree with you and your ideas.
  5. Use the Privacy and Security settings as you see fit to control the privacy and security of your CafeMom experience.
  6. Don't ask other members for help in the form of money, gifts, or donations.
  7. Advertising and promotions are only allowed in Journal posts and in groups that allow advertising.
  8. Cursing is not allowed in public areas.
  9. Nudity, abortion pictures, and depictions of violence are not permitted on CafeMom.
  10. Don't share your personal information or anyone else's information with someone unless you're absolutely certain it is safe to share with that person. That includes anything another member shared with you in private.
  11. Do not create multiple accounts. If you need a second account to run your group, please contact the CafeMom Team.
  12. Help us keep CafeMom orderly by reporting any problems you see on the site including posts that break these rules and anyone you suspect doesn't belong on CafeMom.
  13. Don't do anything criminal or illegal on CafeMom or encourage anyone else to do so.
  14. If you want to discuss CafeMom policies, please Contact Us directly.

CafeMom's Responsibilities

The CafeMom Team will not look at every post, photo, or comment made on the site nor do we guarantee the integrity of every member on the site. If we catch something that we believe violates our Community Guidelines or the CafeMom Terms of Service, we will review the situation and take appropriate action if necessary.

When you are in a group and click the "report" link, your report goes to the Group Owner for that group. When you are anywhere else on CafeMom and click the "report" link, your report comes to the CafeMom Team.

When you report something to us that you believe violates these Guidelines or the CafeMom Terms of Service, we will review your report and take the action that we feel is appropriate. For privacy reasons, we often will not be able to share the action that we have taken, but we take all reports seriously and take appropriate actions when necessary.

We always have the right to remove postings, lock postings, warn members, suspend accounts, and/or cancel accounts to enforce these Guidelines or the CafeMom Terms of Service or as we deem necessary to maintain the integrity of the site or our business. If we feel that by removing a post or a member we can make the site experience better for the rest of the members, we will do it. Let's all treat each other with respect and work together to make this a great place for all moms.

Your Responsibilities

By following these Community Guidelines, you will be doing your part to make CafeMom a great place for all moms to be. In addition, you have Privacy and Security tools at your fingertips to control who sees the content you post. Use these privacy settings as you see fit to protect yourself and your family's information. We want everyone to be comfortable and feel safe.

Member-owned groups must abide by the CafeMom Group Guidelines. Group Owners are responsible for making their own guidelines for the group and enforcing them as desired. Group Owners are able to remove posts, comments and members from their groups. If a Group Owner needs help with an issue that she can't deal with on her own, she should contact us for assistance.

These Guidelines are a work in progress. We may revise these Guidelines at any time and without prior notice.

CafeMom Detailed Rules of Conduct (aka The Fine Print)

  1. Be respectful of others.

    It's simple - be nice to others. Give each other the benefit of the doubt - often things online can be misunderstood. Try not to take things too personally.

  2. Don't harass, personally insult or attack other members.

    You can be opinionated and say that your opinion is better or different than another opinion. But don't be nasty about it. Disagree with the opinion, not the person. Don't name-call or try to rally support for your "side".

    If you must "vent" your feelings about another CafeMom member, do it without identifying her. Don't use her screen name or any other information that is likely to make her recognizable to other members. If a member blocks you, respect her decision and do not send your friends to bug her.

  3. Slurs, stereotyping, and hate speech are not tolerated.

    Slurs, hate speech, and attacks aimed at any race, color, religion, national origin, disability, or sexual orientation are not tolerated at all on CafeMom. Don't stereotype people. It isn't funny and it isn't acceptable.

  4. Controversial topics and debates are encouraged, but be prepared for others to agree AND disagree with you and your ideas.

    When you post something, especially about a controversial topic, expect that your viewpoints and opinions may be vigorously questioned or challenged.

    CafeMom tries to be a place where people can express their opinion and practice freedom of speech, even if their message is extremely controversial or of questionable validity.

    Personal insults and attacks are not allowed. Inappropriate posts may be removed.

    If an inappropriate discussion is happening in a member-run group, it's up to the Group Owner and admins to remove the offending posts, according to the CafeMom Mandatory Group Guidelines and their own group's guidelines.

  5. Use privacy and security settings to control who can see your posts and photos.

    Familiarize yourself with the extensive privacy and security options available to you on CafeMom.

  6. Don't ask other members for help in the form of money, gifts, or donations.

    We appreciate the stress on you and your family resulting from financial pressures, however, it is not acceptable to ask another member for money, goods, or services. Instead, you can suggest that members donate to official charities (like the Red Cross or March of Dimes). We have compiled a list of organizations that provide help for moms in need on the Member Resources page.

  7. Advertising and promotions are only allowed in Journal posts and in groups that allow advertising. You may not PM or Chatterbox your advertisements to other members unless they specifically request information about it.

    Advertising includes:

    • Work-at-home businesses
    • Products that you are selling (personal or professional)
    • Job opportunities
    • Charities and charitable causes
    • Promoting another website (personal, non-business websites are not advertising)
    • Promoting your entry in a contest (e.g,. "vote for my baby in the cutest baby contest on xyz.com!")

    CafeMom group promotions are not considered advertisements.

    Pyramid schemes and cash gifting scams are illegal and posting information about these schemes anywhere on CafeMom is prohibited.

    Posts soliciting or advertising the availability of children for adoption are not permitted on CafeMom.

  8. Cursing is not allowed in public areas.

    While CafeMom is a site for moms, moms often have their children around! In order to make CafeMom comfortable for everyone, please adhere to the following guidelines when posting content that may not be suitable for everyone:

      Cursing and adult content are prohibited in public areas on CafeMom. The public areas include: avatars, screen names, thought bubbles, profile pages (text and images), journal post titles, post titles in public groups, group names, group descriptions, group avatars, and other similar places.There are cases where cursing or content will be so extreme that it will be removed.

  9. Nudity, abortion pictures, and depictions of violence are not permitted on CafeMom.

      Nudity is not allowed unless it is a breastfeeding or birthing photo, or a photo of a baby who's under the age of 6 months.

      We don't allow photographs, illustrations, or other images depicting abortion or violence.

  10. Be careful about the personal information you share online.

    Be careful about the personal information that you share online.

    Don't repost messages from private groups or messages in public places. If the information was posted in a private group, assume that the member wants it to remain private.

    Don't give money to people who ask for it online. While their stories may move you, you have no way of knowing if they are legitimate. We can't verify the identities of everyone on the site and you use the site at your own risk. We urge you to learn and follow best practices for staying safe online.

    You should also not share or post anyone else's personal information.

    We are not responsible for what happens off the site, even if it was organized on CafeMom. Be careful whom you talk to, whom you trust, and what you do in the "real" world based on what you read online.

  11. Do not create multiple accounts on CafeMom.

    Each member of CafeMom is allowed to have one account. If you need a second account to manage your CafeMom group, it is usually allowed with permission from the CafeMom Team. If we discover you have multiple CafeMom accounts, we may cancel that account in addition to your original.

  12. Report any issues you see on the site.

    If you see something, say something to us. We're always on the site in one way or another and we rely on CafeMom members to help us identify when there is a violation of these Guidelines. When you report something to us, we will do our best to investigate it. Use the "report" link that's at the bottom of every post, message, and on each profile page, to send a message to the CafeMom Team from anywhere on the site. If you're in a member-owned group, your report will go to the group owner.

    If you think you've found an "imposter" or suspect that a member is not "legitimate," let us know by using the "Contact Us" link at the bottom of each page. We will investigate promptly. Do not threaten, harass, or make posts about your suspicions. Doing this will only interfere with and slow down our efforts to get to the truth quickly.

    Likewise, if we discover that you are pretending to be someone you are not, we will cancel your account.

  13. Don't do anything criminal or illegal on CafeMom or encourage anyone else to do so.

    Any postings that we reasonably believe or suspect are criminal or illegal in nature will be removed and any conduct that we suspect is illegal or which poses a threat of illegal activity will be reported to the appropriate authorities. We will cooperate with authorities to prosecute anyone who breaks the law while using our site. Do not link to sites containing criminal or illegal activity.

    If you see something that you believe is illegal, you can report that to the authorities. We are not experts, and can not make assessments about the legality of many things - if you think it's illegal, you should contact the police and let them make the decision. We will fully cooperate with any authorities who contact us about issues on CafeMom.

  14. If you want to discuss CafeMom policies, please contact us directly.

    We are open to constructive feedback about our decisions and policies. In order to keep on top of all of the inquiries, we request that you Contact Us directly.


Thank you for being a CafeMom member!

- The CafeMom Team


Related links:

Member Resources
Contact the CafeMom Team
Terms of Service
Privacy Policy
Frequently Asked Questions