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Why do they wait forever to answer?

There's been a few things I've reported lately but CM is taking FOREVER to even write me back or do anything about it. I don't think they are flooded with reports either because on VERY SLOW days they still take forever. Why?

Answer Question

Asked by Anonymous at 10:14 PM on Jan. 27, 2009 in About CafeMom

Answers (7)
  • idk, the times ive reports comments or w/e theyve fixed it right away. hmm maybe thier understaffed

    Answer by mandei1509 at 10:16 PM on Jan. 27, 2009

  • Yea, when someone reports me they delete it immediately so I'm wondering why they take so long when I report someone else?

    Answer by Anonymous at 10:21 PM on Jan. 27, 2009

  • Whenever I hit the "contact us" it takes a couple of days. It makes a difference which "complaint reason" you use though I've noticed.

    Answer by Anonymous at 10:24 PM on Jan. 27, 2009

  • Why are people always reporting everyone jeesh!

    Answer by Anonymous at 10:25 PM on Jan. 27, 2009

  • Well for ONE thing. We are ADVISED to by cafemom. If it is AGAINST their rules we report it so it will not start up controversy and fighting.
    People who have a problem with other's reporting are the one's who start fights and bring up contriversial topics that they know people will fight about.
    Why do we do it? BECAUSE IT'S the RULES!

    Answer by Anonymous at 10:36 PM on Jan. 27, 2009

  • Oh yea...and SOME of us don't like hearing all the b*tching!

    Answer by Anonymous at 10:37 PM on Jan. 27, 2009

  • It also makes a difference when you report it. There is someone around for emergencies 24 hours a day but mostly they deal with reports during business hours, meaning before 5 pm and no weekends.

    Answer by Liansmommie at 12:01 AM on Jan. 28, 2009

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