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Why cant they just get on the phone?

I was just on the phone in complete silence with the social security office for 2 hours. Not once did they get on the phone. I eventually hung up, but why cant they just get on the freaking phone and say," I am sorry that you have waited so long, but our office is now closed, can you please call back tomorrow"? Why cant theyt be professional about it?

 
BIMOM21

Asked by BIMOM21 at 5:57 PM on Jan. 28, 2009 in Just for Fun

Level 13 (1,303 Credits)
This question is closed.
Answers (2)
  • I know but it is BS
    BIMOM21

    Answer by BIMOM21 at 6:05 PM on Jan. 28, 2009

  • It's a government agency. They don't have to do it right.
    happi-ladi

    Answer by happi-ladi at 6:04 PM on Jan. 28, 2009