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Question about DirecTV

I called last night to cancel our account since they raised the price about $25 dollars AND took almost all of the channels away that we watch.. Well they said they canceled the accounts but this morning I turn the TV on to put on netflix and its not cut off..? Anyone know how long it takes? Or do I need to call back cause I don't want to be charged any longer...

Answer Question
 
LoViNmYbAbIeSs

Asked by LoViNmYbAbIeSs at 11:39 AM on Jul. 17, 2012 in Technology

Level 27 (29,408 Credits)
Answers (17)
  • I always call to confirm that the request has been properly submitted. Get a confirmation code. Then enjoy it until it goes away.
    meooma

    Answer by meooma at 11:41 AM on Jul. 17, 2012

  • We recently cancelled some stuff with them, and it was off before we got off the phone with them.
    NannyB.

    Answer by NannyB. at 11:41 AM on Jul. 17, 2012

  • Darn! I hate calling them. I guess I need to though. Thanks!
    LoViNmYbAbIeSs

    Comment by LoViNmYbAbIeSs (original poster) at 11:44 AM on Jul. 17, 2012

  • It might take up to 24 hours, not sure. I am curious to know how many accounts they lost recently!
    maecntpntz219

    Answer by maecntpntz219 at 11:44 AM on Jul. 17, 2012

  • I would call back, they may be canceling ti at the end of the bill cycle
    LostSoul88

    Answer by LostSoul88 at 11:45 AM on Jul. 17, 2012

  • I'm canceling them very soon too! They suck and lie! Same price for 3 yrs my ass! Mine went up double the price after the first yr.
    LostSoul88

    Answer by LostSoul88 at 11:46 AM on Jul. 17, 2012

  • hehe ignore that I just remember I have direct tv but they are just as bad
    LostSoul88

    Answer by LostSoul88 at 11:47 AM on Jul. 17, 2012

  • Did you talk to the cancellation dept.?
    What was your confirmation number?
    Do you need to return the equipment?
    Are you still under contract?
    feralxat

    Answer by feralxat at 11:52 AM on Jul. 17, 2012

  • Aside from the current issue they (Directv) are having negotiating with Viacom (a bunch of channels that we watch are gone, including several cartoon channels, Comedy Central, Logo and Spike TV), we've never had any problems with them.
    SpiritedWitch

    Answer by SpiritedWitch at 11:56 AM on Jul. 17, 2012

  • Feral
    Yes I did.
    They didn't give me one.
    Yes I do within 20 days they are sending me a box
    No I am not under contract anymore.
    LoViNmYbAbIeSs

    Comment by LoViNmYbAbIeSs (original poster) at 12:04 PM on Jul. 17, 2012

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