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HELP! My ipad is frozen in a black screen with the apple logo

What can I do?

Answer Question

Asked by Anonymous at 12:49 PM on Sep. 21, 2012 in Technology

Answers (6)
  • have you rebooted? when that happened with the iPodTouch, they told us to turn it off, and restart. or something like that.

    Answer by dullscissors at 12:51 PM on Sep. 21, 2012

  • Reboot

    Answer by theMOMmission at 12:53 PM on Sep. 21, 2012

  • op
    how can I rebbot it?

    Comment by Anonymous (original poster) at 12:57 PM on Sep. 21, 2012

  • Call Apple or the Genius bar to get help.

    Answer by robinkane at 1:04 PM on Sep. 21, 2012

  • Just like you do with an iPhone would be my guess. You have to hold the button on the front of the ipad down and the power button on the top down at the same time until it turns off. Then turn it back on after a few minutes. It might give the apple logo while it is restarting.

    Answer by QuinnMae at 1:05 PM on Sep. 21, 2012

  • Hope that worked out for you -- does it work again??!

    Answer by isismoon3 at 6:19 PM on Oct. 7, 2012

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