The other day my husband went to get his oil changed in his car. About the same time that he paid, our bank was having some issues. The card would not go through so he called me to see what was going on. I tried to pull up our account online but the server was down. The cashier ran his card again but she had to do it manually. Other customers paid with a card and it worked fine.
Anyways, he left and while he was eating lunch (he had no problems using his card for lunch), they called him to say that it didn't go through. He had to go back and show them that it was taken out of our bank account. They called again today saying that in their records, they show it as not paid. I looked online again and the charge is "pending" in our account, meaning that they have held the money from our account but it has not cleared. The company wants us to pay again and take it up with our bank about the first charge. We really don't have the money to be charged twice or wait for a refund. I also don't want to jip the company either. What would you do?
Answer by PartyGalAnne at 11:14 PM on Jan. 24, 2013
Answer by feralxat at 11:10 PM on Jan. 24, 2013
Answer by PMSMom10 at 11:14 PM on Jan. 24, 2013
Answer by PMSMom10 at 11:42 PM on Jan. 24, 2013
Answer by KristiS11384 at 11:10 PM on Jan. 24, 2013
Answer by funlovinlady at 11:10 PM on Jan. 24, 2013
Answer by Ballad at 12:38 AM on Jan. 25, 2013
Answer by PMSMom10 at 11:19 PM on Jan. 24, 2013
Answer by cassie_kellison at 11:15 PM on Jan. 24, 2013