A few months ago we tried to do a refi w/ our current mortgage lender, US Bank. They said we qualified thru the HARP program since our property values have not rebounded since the housing market took a nose dive. We were a week away from closing when things got a bit complicated due to us having our special needs son added to our deed. (Which they knew about from the beginning) In the end, we decided to just cancel the whole thing.
Now, after it's all be over for weeks, we get a letter of decline from them. How can they decline us, when we were already approved & WE stopped the process ourselves?! I plan on telling them to remove that decline from our credit, since that can lower our credit scores.
But back to my orig. question- how can they ethically or legally do that? I'm thinking of reporting it to the BBB. Thoughts?
Answer by tempsingl3mom at 10:21 AM on Sep. 2, 2013
Answer by wendythewriter at 7:55 AM on Sep. 2, 2013
Answer by gdiamante at 9:29 AM on Sep. 2, 2013
Answer by Dardenella at 12:05 PM on Sep. 2, 2013
Answer by Ballad at 2:20 PM on Sep. 2, 2013