My daughter moved out over the summer, and a couple days ago, the complex apparently got new management and people working in the offfice. She said they ahd a notice that they owed money so she went down there and everyone who had worked there had been fired. The new guy went through all her reciepts and paperwork with her and it turns out that her 2nd dog was never added...and some of the money appeared to not be accounted for (although SHE had a reciept). They worked it out and he told her that she may have a bit of a credit after all...
Today rolls around and she was told she OWES like 70 bucks for processing fees or administration fees (whatever it was they called them) that were never charged when she moved in. WHAT?!
can they DO that?
also, she went to give him a list of stuff that was wrong with the apt when they moved in- because the girl who had done the walk-through with us didn't finish (due to something else she had to go do) and said she was going to come back with people higher up because she was not pleased with the way it looked when we were checking it- so my daughter had tried 3 or 4 times to talk to them to have the rest added and they were always too busy with other people and would tell her to come back...and he told her he "can't go back in time" to add it
but yet he CAN go back and add fees we were never aware of?!
He was SO nice to her two days ago- explaining that the girl who did the walk through and approved her was the problem- and now...ugh...
*I'm trying to google it- to see if they can add fees after the fact...but I'm not having much luck finding anything
Answer by louise2 at 4:42 PM on Oct. 11, 2013
Answer by Dardenella at 4:44 PM on Oct. 11, 2013
Answer by Dardenella at 4:45 PM on Oct. 11, 2013
Answer by Dardenella at 4:46 PM on Oct. 11, 2013
this link should tell you what rights you have and provide links to needed resources.
Answer by feralxat at 4:53 PM on Oct. 11, 2013
Answer by wendythewriter at 5:02 PM on Oct. 11, 2013
Answer by QuinnMae at 5:24 PM on Oct. 11, 2013
Answer by Nimue930 at 6:54 PM on Oct. 11, 2013
Answer by wendythewriter at 7:36 PM on Oct. 11, 2013
Answer by Ballad at 5:15 PM on Oct. 12, 2013