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Need some tech computer help

was applying for an at home work thing
they were testing my computer
required me to get newest Java
did so
"passed" all their computer testing
but now i have no Java
and i am running a scan, through Windows (windows defender) seems after doing this my firewall was down

yikes, can only imagine what i might have done doing this - apply at Convergys
seemed legit, hope it is a simple problem


maybe a large stiff drink if something is really wrong with my computer


Asked by fiatpax at 3:13 PM on Nov. 15, 2013 in Technology

Level 46 (221,572 Credits)
This question is closed.
Answers (5)
  • Convergys is very legit! However, I have issues with Java all the time. They probably updated yours. Every time I update I wind up having to restore my computer to an earlier point and then NOT update Java. Try that if all else fails....

    Answer by m-avi at 3:50 PM on Nov. 15, 2013

  • did they uninstall the old Java before putting in the new?
    Go look at programs and I am betting you have 2 javas there, uninstall the old, and see what happens.
    You might have to uninstall both and redo it.

    Answer by 2kids2dogs2cats at 3:38 PM on Nov. 15, 2013

  • Clear your cookies and your cache. Run scans and then if that still isn't doing it, I would reset it. You did apply directly through their website right?

    Answer by m-avi at 6:45 PM on Nov. 15, 2013

  • Hi m avi
    Got the convergysworkathome info from your blog...thank you

    Applied for position, then a few steps, one is checking to. See if my computer is up to snuff
    Passed all these tests

    I am on iPad now, the desktop...I just keep freezing
    So more than java now
    Word would not open, restart, then I could not open avg to do a scan
    Gave up
    Will try again later

    Cross fingers that ignoring will cure it.LMAO
    More likely I will be asking for more help
    Maybe some crying in my beer
    ...dang I do not have any beer


    Comment by fiatpax (original poster) at 5:27 PM on Nov. 15, 2013

  • i did not update Java through their site, site said to update java, but i had no link on their site where it was suppose to be
    was i just did it through java

    i have done many scans, restarts, and twice it froze so bad i had to unplug from the wall

    cookie reminder- thanks forgot
    cafemom seems to be running fine
    word was as slow as concrete, do not even want to open it anymore- will try tomorrow again with word
    what can you tell me about convergy (if anything)

    Comment by fiatpax (original poster) at 7:22 PM on Nov. 15, 2013