I have a car loan through GMAC. Ive always paid on time for the required amount every month.
I did a deferment last November. Per the contract, I paid on time $87.18 in November, $211.00 beginning of December and my regular payment of $298.18 December 18th. In January I resumed my regular payment. GMAC never bothers me until the last week of every month...its more like harassment once they called me 17 times in a day. then they deny calling me at all
They say they apply my payments to the previous month so I owe another $298.18 on top of the one I just sent.
This happened two years ago and I went through red tape to get it straightened out. Ive sent them bank statements proving when pmts were cashed, and copies of the deferrment contract, and a recent letter from them saying I owe nothing extra. They blame it on an accounting error but harass me daily.
Is there anywhere I can complain to about this behavior?
Asked by Anonymous at 3:56 PM on Mar. 4, 2009 in Money & Work
Answer by Anonymous at 4:04 PM on Mar. 4, 2009
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