I used Alchemy through Etsy to order a custom item. I paid in full up front. The girl asked for 2 weeks to complete the item and ship. I agreed. After two weeks I didn't hear anything from her so I convo'd her and asked how everything was going. She took a few days to reply and said that she had been in the hospital but was better now and would need another week to complete and ship. I agreed. After 9 days I hadn't heard from her so I convo'd her again. She said that she was going to ship the item on Monday (two weeks ago today) and that she would take pics to email me and she would also send the tracking #. Now, two weeks later, again - I haven't heard from her. Haven't gotten a package, email, pictures... nothing. I convo'd her yet again two days ago asking for the tracking # for the package and still haven't heard back.
Should I go ahead and file a report with Etsy?
Asked by Anonymous at 9:48 PM on May. 11, 2009 in Shopping
Answer by Nathskitten at 9:50 PM on May. 11, 2009
Answer by Anonymous at 9:50 PM on May. 11, 2009
Answer by usmc0351wife at 5:14 PM on May. 12, 2009
Answer by Anonymous at 10:07 AM on May. 13, 2009
Answer by luvschocolate at 8:45 PM on May. 13, 2009
Answer by hosein at 4:03 PM on May. 14, 2009
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