I have been a stay at home mom for about 3 years before I returned to the pharmacy. It has changed alot in 3 years!
So I'm at the workflow station and a customer comes. I pull her order and start to ring her out. She asks me if her insurance was billed and of course I said yes.
She asks me to reverse the claim, confused I asked if she had another insurance, she notified me that her Doctor wanted her to save money on her treatment, so to remove it from her insurance.
I did it, I reversed it, and was I pissed,happy and surprised!
The prescription she was buying was only $7 some cents, her insurance was billing her over 4x the cost!
Would it be a service to tell others with the same insurance and treatment or what?
Answer by m-avi at 9:50 PM on May. 25, 2009
Answer by Anonymous at 12:12 AM on May. 26, 2009
Answer by Erica_Smerica at 5:16 AM on May. 26, 2009
Answer by rkoloms at 5:43 AM on May. 26, 2009
Answer by gr-mom2 at 9:50 AM on May. 26, 2009
Answer by fluud7 at 3:37 PM on May. 26, 2009