A site where I helped out a few years back had people helping from different time zones. The helpers were supposed to be monitoring the site during certain hours that worked out on their schedule. I am guessing, from the response by CafeMom, that maybe something like this is going on here, or if not the time zone thing, then just what they work out. Possibly the "typically" means that is the aim, the arrangement. What I have noticed is that response is very quick at least during the times I am here. CafeMom does a great job of monitoring. Thank you CafeMom!
at 8:39 AM on Aug. 10, 2009