My granddaughter's got really bad and spread to her head and neck so I took her to the pediatrician to see if it was more than just acne. The pediatrician told me to stop using the baby Johnson's shampoo/body cleaner and to buy Dove Unscented. I bought the shampoo and the beauty bar and washed her everyday. I made sure to wash her face, head, and neck with a plain water washcloth after each feeding and dried her thoroughly. I didn't use any ointments or any other products - the Dove cleared her up within a month.
To this day I still use Dove products on her, but at 7 months old I have begun to use scented beauty bars, but still use the Unscented Dove shampoo.
If you have to, use the Dove for sensitive skin. The whole point is to avoid soaps and use items that have no scents or dyes that irritate a baby's sensitive skin.
All the best!
at 4:28 PM on Sep. 12, 2009