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Credit card debt questions...Are we being scammed? Does this make sense? where do we turn to straighten this out?

4 yrs ago my husband got a capitol one credit card. He was laid off things got messy and we lost our house etc.
Last fall a collection agency made a deal and said that capitol one will settle for 3 payments 0f $197.
Every month a guy named "MR.ROSS" would call and we would do check by phone type payment. The 3rd month a woman called and said "MR.ROSS" was no longer employed and they would still like to do a payment over the phone....sounded fishy so we said "NO"
Forward to NOW.......we have never heard from anyone and now out of the blue a new collector is calling saying capitol one is willing to settle for 3 payments of $197.....WTH??? I asked a bunch of questions and the new guy said Capitol one pulled the account and handed it over to his agency and all he knows is we still owe about $600 and he wanted to know if it could be paid today.
I didn't give him nothing but a long list of questions...

Answer Question
 
Anonymous

Asked by Anonymous at 2:21 PM on Oct. 12, 2009 in Money & Work

Answers (5)
  • Unless you had the settlement agreement in writing...this is VERY VERY common. Never make a payment agreement or settlement agreement without something offical from the company stating the debt will be listed as paid in full if you pay the agreed amount.
    mamakirs

    Answer by mamakirs at 2:31 PM on Oct. 12, 2009

  • OP~ Okay now how do I go about doing that?
    Anonymous

    Answer by Anonymous at 2:38 PM on Oct. 12, 2009

  • Well first of all you need to get copies from your bank of the checks that were distributed so you can verify you made the payments. Also if the settlement amount was the 600.00 you might be out of luck and have to pay the entire debt now. Never settle on anything without something in writing...ever....if they are not willing to put it in writing DO NOT do it.
    mamakirs

    Answer by mamakirs at 2:54 PM on Oct. 12, 2009

  • Um No... You do not have to pay anything further. Call an attorney right now~!!!!!
    Anonymous

    Answer by Anonymous at 3:45 PM on Oct. 12, 2009

  • Um yes you might in fact. I do this for a living. Im not pulling this out of thin air.
    mamakirs

    Answer by mamakirs at 5:07 PM on Oct. 12, 2009

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