I have not been working in retail for too long, but I have managed to have dealt with some odd customer requests. I love working at my job, but sometimes it's annoying when customers think you are their slave. Or sometimes they get mad and make a scene when they think something is on sale and blame you for not being able to give them the sale price (because it's not on sale!!!). So what's the oddest request you have had or worst customer ever?Answer Question
humm...I would have to say the worst was when I worked at Baby Depot. A woman came in looking for some furniture. We had some on sale but she didn't like the sale prices so she decided she needed to fuss at me. Then when it came time for her to fill out the paper work for her registry, I got a call from the store manager. So I got the other associate that was there, and introduced him, was very nice and explained that he would take over from here because I was needed in the office. When i came back the lady was mad and started yelling at me. She asked to see the manager so I got her, then this lady proceeded to lie about me and say that i just left them there without any help and no explanation. She and her friends were finally escorted from the store because of the scene they were causing and my co-worker backed me up that I had not done the things she was accusing me of.
Answer by abbynzachsmommy at 6:55 PM on Oct. 13, 2009
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Answer by tabbys4 at 7:43 PM on Oct. 13, 2009
I worked at Mail Boxes Etc. and since they are the middle man there is a huge surcharge. One customer got so mad at the price she threw her credit card at me and it really hurt. :( Another crazy lady brought in a package to ship that had been in her garage. A scorpion crawled in there and she expected me to stick my hand in there. I told her I wasn't paid enough for that.
Then I worked at Dollar General where the average customer was a crack head. One lady screamed at me after I scanned all the cat food she put on the counter. Fine whatever, I didn't say anything to her. Then she's spinning my bag rack and demanding to know how many bags there are. I told her I can't count when she's spinning it. I started laughing, she started screaming, I told her to have a nice day in a very sweet voice and she threatened to kick my ass. I still giggle over that one.
Answer by MoonLover06 at 7:53 PM on Oct. 13, 2009