Southwest Airlines apologizes for removal incident
SAN JOSE -- The airline that kicked a San Jose mother and her two-year-old son off of a recent flight has apologized. A spokesperson for Southwest Airlines says the air carrier regrets the inconvenience Pamela Root and her son Adam went through after flight attendants removed the pair from the plane before take off in Amarillo, Texas. She added the airline fully backs the flight crew's decision.
Root and her son were on their way home to San Jose and were forced to stay the night in Texas with family before flying back to the Bay Area the next day.
he airline says the staff did the best they could to calm the child who was screaming before takeoff. Southwest gave Root a refund plus a 300 dollar voucher to cover her expenses.
Should Southwest have forced the child off the plane!?! I can't imagine. Thoughts?
Asked by Anonymous at 3:44 PM on Oct. 31, 2009 in Politics & Current Events
Answer by grlygrlz2 at 3:48 PM on Oct. 31, 2009
Answer by LoriKeet at 3:49 PM on Oct. 31, 2009
Answer by Crissy1213 at 3:50 PM on Oct. 31, 2009
Answer by Anonymous at 3:51 PM on Oct. 31, 2009
Seems it's not the forst time this has happened.
Answer by LoriKeet at 3:52 PM on Oct. 31, 2009
And here's another little "gem!"
Answer by LoriKeet at 3:55 PM on Oct. 31, 2009
Answer by Anonymous at 3:58 PM on Oct. 31, 2009
Answer by Anonymous at 4:03 PM on Oct. 31, 2009
Answer by Aasiyah at 4:22 PM on Oct. 31, 2009
Answer by mancosmomma at 4:55 PM on Oct. 31, 2009
Next question overall
(Just for Fun)
would you still take your kid trick or treating if....