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Is this in indication of what their customer service is like?

I have been trying to get ahold of this broadband internet service provider all morning. I have been put on hold for at least 20 minutes now. Is this a good indication of what I will have to go through if I need customer service if I have a problem with their service?

 
Anonymous

Asked by Anonymous at 10:10 AM on Nov. 9, 2009 in Just for Fun

This question is closed.
Answers (3)
  • Well, in the early morning, its going to be busy. Some places tell you while you're on hold that the best time to call is so-in-so hours so you won't have a long wait time. I'd say if they handle your call efficiently once you get in, that would be more what I based customer service on. Although it does suck to be on hold!
    Katlyne120806

    Answer by Katlyne120806 at 10:24 AM on Nov. 9, 2009

  • Its first thing in the morning
    Odds are others are calling too.
    We have been on hold before with the electric company for hours before
    Anonymous

    Answer by Anonymous at 10:11 AM on Nov. 9, 2009

  • yep! But then again it's monday morning so I'm sure they are just getting everyone who had weekend problems calling in
    Shyma

    Answer by Shyma at 10:13 AM on Nov. 9, 2009

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