DD received a toy stroller from my SIL for Christmas. We live in different states, so she ordered off Walmart.com and had it shipped directly to us. As I was putting it together I realized that one of the parts was assembled (in the factory) incorrectly. I called the company and was told that they don't ship replacement parts on this item and I need to contact the retailer where the toy was bought. I have sent Walmart.com an e-mail (through their cust. service page) and I'm waiting to hear back from them. I don't have a receipt, just a shipment summary, so I don't know if that will be a problem is I need to return it. Just wanted to know if anybody has had to do this before, I'm wondering what should happen next. Thanks.
Answer by KFree907 at 10:45 AM on Dec. 30, 2009
Answer by ecodani at 10:47 AM on Dec. 30, 2009
Answer by CaLizzyMom at 11:17 AM on Dec. 30, 2009
Answer by CaLizzyMom at 3:35 PM on Dec. 30, 2009
Answer by litninbug at 5:17 PM on Dec. 30, 2009
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