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I got my daughter an ipod for christmas and now it won't work

It's the slim one with video and it won't turn on and it won't even charge.
What do I do?

 
Anonymous

Asked by Anonymous at 11:55 PM on Jan. 13, 2010 in General Parenting

This question is closed.
Answers (5)
  • Did you reset it?
    There is a switch on the top. Toggle that and back. Then push and hold the Menu and center button until you see the apple. Then let go and try to turn it on. Good luck.
    Whatkids

    Answer by Whatkids at 3:45 AM on Jan. 14, 2010

  • return it to the store you bought it at for an even exchange what a rip off huh!!
    jsimonds220

    Answer by jsimonds220 at 11:57 PM on Jan. 13, 2010

  • If you have an Apple store, take it there. Even if thats not where you got it, they will fix it. I bought mine from Wal-Mart last year and started having issues with it (turning itself off and on and other fun quirks!). And they said that they would have to send it away and that they didnt deal with the warranty that it was through Apple themselves blah blah. So I took it to the Apple store (where they sell computers and other things) at the mall and they fixed it, no questions asked!
    ma2b08

    Answer by ma2b08 at 12:06 AM on Jan. 14, 2010

  • Is it still under warranty?
    rkoloms

    Answer by rkoloms at 6:51 AM on Jan. 14, 2010

  • call Apple first. My daughter had trouble with hers doing the same and Apple walked her throught to get it working. If that doesn't help take it back for an exchange. Most places don't take electronics back without a receipt.
    pagirl71

    Answer by pagirl71 at 7:57 AM on Jan. 14, 2010

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