my husband opened a gym membership at la fitness. he payed the initial fees in cash to one of the workers (about $150). now they have taken the initial fees out of our bank account, so they charged us twice. we've contacted the manager but that particular worker has moved to a diff branch. that worker was supposed to call back but hasnt. now they're saying there is nothing they can do to refund the money because he wasn't given a receipt. wth. we still havent been able to contact that particular worker. is there anything else we can do? we've called corporate and they said they'll conduct an investigation, but we're afraid they'll say the same thing, no receipt. we think he just pocketed the money because he was being unprofessional during the transaction. we're very angry that they're allowing their workers to behave this way, thieving from their clients. what can we do?Answer Question
Asked by Anonymous at 12:53 PM on Feb. 24, 2010 in Money & Work
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Answer by Mom2Jack04 at 3:18 PM on Feb. 24, 2010
I would make a phone call to your local news station i had a an issue kind of like yours most local news stations have a department that helps people out with things like this and the company will most likely refund your money to avoid the bad press also you can file a claim with the Better Business Bureau.
Answer by dorsey3 at 3:41 PM on Feb. 24, 2010
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