I run a daycare out of my home. I have a family that I watch 3 of their children. Well since I started with them a few weeks ago, they decided not to bring the kids a few times. On the fee agreement the parent and I both signed, it says that any days missed due to the child not being there still has to be paid. Well I am wondering if they are keeping the kids home a few days thinking it will be cheaper when they have to pay me. So my question is should I mention that to them and end up possibly losing them as a client or should I just bill them for the hours the kids were here and not the ones they're supposed to be as well? Thanks.Answer Question
Answer by Anonymous at 10:51 AM on Apr. 9, 2010
I would remind them of the policy. Maybe let this time go but from now on enforce the rule. If you don't then they will take advantage of you.
Answer by Anonymous at 10:52 AM on Apr. 9, 2010
Answer by aly38914290 at 11:01 AM on Apr. 9, 2010
Answer by happy2bmom25 at 11:03 AM on Apr. 9, 2010
Answer by pinkcicle709 at 11:13 AM on Apr. 9, 2010
Answer by mompam at 11:14 AM on Apr. 9, 2010
Answer by Bamzakarat at 11:24 AM on Apr. 9, 2010
Send home a 'policy reminder' letter. Have all of you policies outlined in it. Then if they have any questions they should come to you. If they don't then expect the full payment. If they didn't read it then it's their fault.
Answer by sunshine06 at 11:33 AM on Apr. 9, 2010
Answer by Anonymous at 11:37 AM on Apr. 9, 2010
Answer by Bamzakarat at 11:44 AM on Apr. 9, 2010