I ordered high speed internet from charter in a bundle with basic cable, no phone. They say you get up to 8mb. When I check charter's "test your connection" site, it says that I'm getting 1mpbs upload speed.
Did they install basic internet, or did they install the high speed internet I ordered.
I chatted w/ charter, and they kept saying, well you ordered high speed. Yes, I know I did, but I think their guys installed basic. Argh!
Answer by Anonymous at 12:28 AM on May. 28, 2010