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internet speed

I ordered high speed internet from charter in a bundle with basic cable, no phone. They say you get up to 8mb. When I check charter's "test your connection" site, it says that I'm getting 1mpbs upload speed.

Did they install basic internet, or did they install the high speed internet I ordered.

I chatted w/ charter, and they kept saying, well you ordered high speed. Yes, I know I did, but I think their guys installed basic. Argh!

Answer Question

Asked by kitkabob at 10:08 PM on May. 23, 2010 in Entertainment

Level 6 (148 Credits)
Answers (1)
  • Not sure if this has anything to do with it or not, but we were given different figures for upload and download??? If you are not sure, call back and ask to speak to a supervisor. (I used to work for Charter)...

    Answer by Anonymous at 12:28 AM on May. 28, 2010

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