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This past school year I took out a loan from "Direct Loans" to help my daughter pay for college now it's time to repay

I wanted them to take the money out of my account each month so I went to their website and gave them the routing information they needed to take out the payments. They didn't do it.
Since they didn't take the payment should i just go ahead and put a check in the mail? or call them and work it out? I just hate calling them because it is so hard to get a human on the other end, I have tried before and they have a message saying go to the website but the website really doesn't get me anywhere either.

 
Anonymous

Asked by Anonymous at 2:09 PM on Jun. 4, 2010 in Money & Work

This question is closed.
Answers (3)
  • Call them or see if you can send an email for them to call you.
    BrittanyD07

    Answer by BrittanyD07 at 2:18 PM on Jun. 4, 2010

  • I have never heard of them but of course call them. I would be very leary of giving them my routing info though. I'd rather write a check.
    itsmesteph11

    Answer by itsmesteph11 at 2:11 PM on Jun. 4, 2010

  • Direct Loans is a company that loans money to parents if the kid can't come up with enough money from other sources. The school refers the parents to the program
    Anonymous

    Answer by Anonymous at 2:27 PM on Jun. 4, 2010

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