I've been fighting with Capital One for months and they keep trying to get me to call some 1-800 #. I declined all the extras and I've been getting charged for them for months. I think it's total BS that they won't quit charging me or refund me for unauthorized transactions--they managed to sign me up, but now when I'm pissed, they "can't" help me? I know that when i call this #, even if I cancel, these aren't the people who will refund the charges. If I have to call Capital One, anybody know what I should say/do? Will getting a supervisor help? They owe me like $100.Answer Question
Answer by kimber2465 at 11:23 PM on Jul. 6, 2010
Answer by sunkist332002 at 12:02 AM on Jul. 7, 2010
Good Luck! I just activated my card yesterday and I had to tell them I didn't want to do any of the "protection service" about 10 times before they would listen. I have a feeling that they still signed me up anyways for it.
Answer by JeremysMom at 8:29 AM on Jul. 7, 2010