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Has anyone had a bad experience with Verizon?

 
amessageofhope

Asked by amessageofhope at 12:37 AM on Jul. 12, 2010 in Shopping

Level 23 (17,397 Credits)
This question is closed.
Answers (11)
  • Yes. My husband had a plan with his friend and paid for his phone. Well, he incurred some charges (either by not paying his bill or going overboard on DLs, Idk. It was before I met him). So we spent the better half of 2008 paying off a very large cell phone bill, being broke from paying $200-300/mo to pay it off. Well, when I tried to switch so I could be on his plan and save money this year, they say he has an outstanding balance of $800 something... which is what we paid off!!!!! So we requested his billing and payment records from 2008, and they refused to give them to us, saying they "didnt keep records for that long".
    Other than that, the service is great, but we will NOT be using them when we return to the states in 4 years.
    serioussifL

    Answer by serioussifL at 12:44 AM on Jul. 12, 2010

  • cell phones? yes. I used to live in CA and never had a problem renewing my contract or anything like that, and ever since I moved to IL it's been nothing but the run around, lies and double payments. I'm SO SICK OF THEM.
    CAGirl4

    Answer by CAGirl4 at 12:38 AM on Jul. 12, 2010

  • no. Sprint? Yes. That's why we switched.
    GinNTonic

    Answer by GinNTonic at 12:40 AM on Jul. 12, 2010

  • Uh i dont have then bc they are expencive, we have metro...
    DeeMarie87

    Answer by DeeMarie87 at 12:46 AM on Jul. 12, 2010

  • No but from what i have noticed it depends on mood.. my brother has so i went in and they were fine.. always nice to me and give me what i want without hassel
    MoMoFu

    Answer by MoMoFu at 1:45 AM on Jul. 12, 2010

  • We have been very happy with Verizon
    rkoloms

    Answer by rkoloms at 6:23 AM on Jul. 12, 2010

  • We've had bad experiences with their cell phones. They charged us $600 on our cell phone bill once month and would NOT to explain to us what it was for. But we have cable, internet and house phone with them and it's great!
    poptart0325

    Answer by poptart0325 at 10:21 AM on Jul. 12, 2010

  • I have had verizon for about 6 years and I love it. Never had problem with them at all.

    LoriAnn87

    Answer by LoriAnn87 at 10:29 AM on Jul. 12, 2010

  • my DH and I have had verizon for about a year and never had a problem with them at all.
    shorty13417

    Answer by shorty13417 at 4:08 PM on Jul. 12, 2010

  • No unlimited was high for us.
    mamaofficer

    Answer by mamaofficer at 11:01 PM on Jul. 12, 2010