I don't waitress now, but I did in highschool, and paid my way thru beauty school waitressing. :) At the time min wage was $5 something an hour and I generally made about $10 an hour in tips. I found that the #1 thing customers liked was never having an empty glass. Don't even ask if they need a refill. If you look across the room and see their drink is half full, bring another full glass of what they are drinking to the table. If they ordered something that people often take a certain condiment with (ketchup, hot sauce, sour cream, et...) just bring it to the table either with their food or before their food is up. Both of these tips are great for 2 reasons: 1 - the customer loves having their needs anticipated and you being so thoughtful and.... equally important 2) it allows you to control how many trips you make to the table so they aren't waiting for soemthing while you are at another table.
at 3:51 PM on Aug. 29, 2010