Apparently so, according to an independent analysis.
An independent analysis of the electronic meter-reading system operated by California's largest utility says the devices are highly accurate, despite thousands of customer complaints.
The report on Pacific Gas & Electric Co.'s "smart meter" program was released Thursday at a meeting of the California Public Utilities Commission. The regulators had ordered the five-month review.
The report found smart meters were accurately gauging electricity use. It said poor customer service by PG&E contributed to widespread customer dissatisfaction.
Read more: http://www.sfgate.com/cgi-bin/article.cgi?f=/n/a/2010/09/02/state/n134909D63.DTL&tsp=1#ixzz0yPRtoJjE
Answer by LeanneC at 5:40 PM on Sep. 2, 2010
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