My husband was almost killed in a motorcycle accident in April. He is going through knee surgeries and is on medication that makes it deadly for him to drink alcohol.
Today we were flying back from Vegas and at the Southwest check in desk my husband inquired about pre-boarding. The women replied that they didn't pre-board for hangovers, and giggled.
My husband stared at her straight faced and replied that he was handicapped not hungover.
I was really upset, embarrassed, and amazed at what she had said.
She saw that he was serious and started trying to back track and apologize.
I jotted her name down so I could file a formal complaint.
Although my husband chooses to continue working to support his family, his doc has given him papers declaring his disabled and a perm disabled placard. He can only walk with a cane and has physical therapy 3/times/week. He has another surgery in Dec.
I feel like this woman really stepped out of line with what she said. Would you complain? What would you say?
I would have retorted back to her, "Obviously ____(insert HER name here)_____, at least I'm not the one that is handicapped....... in the mouth!"
I would perhaps write a letter and explain their check in people need not to make ASSUMPTIONS against people verbally and need to keep smart remarks to themselves. I could understand if you were frequent fliers and knew everyone in the area, but her remark should have been withheld.
She stuck her foot in her mouth, and at least tried to back track it and apologize. Still she made a wrong assumption and I doubt will do that again. I would have actually said...what I typed.
Answer by LilyPondOasis at 8:55 AM on Dec. 4, 2010
Answer by twinkletoes0408 at 11:23 PM on Dec. 3, 2010
Answer by soyousay at 11:28 PM on Dec. 3, 2010
Answer by Ricanmami1 at 11:37 AM on Dec. 4, 2010
Answer by Simplicity3 at 11:23 PM on Dec. 3, 2010
Answer by Queenofscrap at 10:15 PM on Dec. 4, 2010
Answer by NicolesMommy at 3:29 AM on Dec. 5, 2010
Answer by _Tam_ at 3:36 AM on Dec. 5, 2010
Answer by FelipesMom at 11:25 AM on Dec. 7, 2010
Answer by MamaAlice54 at 10:02 PM on Dec. 4, 2010