Every month I always use online bill pay to pay my car note. I go in there and choose a day for the check to be sent and it tells me what day it will come out. This month it said if I sent my payment on the 10th, it would get to it's destination (loan company) on the 15th, which is how I always do it because that's payday. Well for some reason this month they took my payment out a day early, which caused me to go negative!! Then the paycheck went in really late last night to cover it, but we were also charged an over draft fee! I am waiting on the bank to open so I can call and complain because I do not feel I should have to pay this fee. This is how I do things EVERY single month and it has NEVER come out any earlier than the day my bill pay schedule says it will. Do you think I have a shot at getting this refunded? I know $25 doesn't seem like a lot of money but around the holidays.. ANYTHING is a lot of money!
Answer by ceallaigh at 9:36 AM on Dec. 15, 2010
Answer by older at 8:41 AM on Dec. 15, 2010
Answer by Bmat at 8:42 AM on Dec. 15, 2010
Answer by SherriPie at 8:50 AM on Dec. 15, 2010
Answer by scout_mom at 9:14 AM on Dec. 15, 2010
I would speak with them about what changed on their end have them explain to you why they did this bill a day earlier than you requested.
Answer by emerald53197 at 8:53 AM on Dec. 15, 2010
Answer by HotMama330 at 11:51 AM on Dec. 15, 2010