A mortgage is due on the 1st of the month. You have a 15 day grace period though. NO LATE FEES are assessed until after the 16th of the month. I was a customer of Citi Mortgage for 4 years, and always paid my mortgage by the 15th. We get paid on the 1st and 15th, and that is how it works out. My mortgage was ALWAYS ontime, for I always made it within that grace period.
Well we were sold and have a new Mortgage company now. The same payment rules apply. The bill even says- late fees assessed AFTER the 16th. So I get a call on NOV 10, asking about payment. I explain they will get it before the grace period ends, that's how our budget works, always has. She says she'll make a note of it- TY. Well I get another call the first week of DEC. SAME SITUATION, I explain the same shit. TY- we will make a note of it they say. Today they call my DH at WORK, and he ripped them a new one, explaining that they will have their January payment BEFORE the assessed date, as they have every month prior.
I am so sick of this shit. Are they really going to call us every month?? Citi Mortgage NEVER EVER did this.
Do any of you who pay within the grace period get calls if it is not in by the first???
Asked by Anonymous at 9:03 PM on Jan. 11, 2011 in Money & Work
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