Macys refuse to take a name off a mailing list so I have all these magazines coming under my sil's name.Customer Service is so unprofessional and put me on hold three different times and then wanted my phone number to call me back. Everyone else has taken her name off what should I do?
Macys is the only store that wants my account number , phone number and then she pretended to put me on hold and then had the audacity to want to call me back. That's customer service for you there. At least ten other stores have complied and taken her name off the mailing list. I told the rep it is not money, they know it is valid but she lives at the address next door but still are so afraid to take her name off the list.
at 3:25 PM on Jan. 28, 2011