I am going to try to cut to the chase but, bear with me please....... i have been taking my Chihuahua/Yorkie to the same groomer for a little over a year; she goes every 3to4 weeks mostly b/c she needs her anal glands done but, she also gets a bath & everything too- she went to her regular appt. a few weeks ago & when i picked her up the groomer told me that she did not file her back nails b/c she was having a hard time with her leg that day- (she has had surgery to replace her knee cap) i always remind her of it & tell her not to do anything that seems painful- i didn't think that much about it until we got home & i let her down- she was having a really hard time walking- the next morning she was worse so, i took her to the vet- the vet seemed to think she pulled a muscle & gave her meds. by the third day she wasn't any better so, i called the groomer & asked her if she was sure nothing happened b/c the leg that is hurt is not the one she had surgery on- she then told me that her nail got caught in the drain & she jerked it out! i couldn't believe she didn't tell me that day! Since this happened we have been to the vet Alot- i've lost count- she has been on pain meds. since this happened & she had Laser Therapy Treatments Every day last week- she has two more days of them & then we will re-evaluate with the vet- Can you believe the groomer has only called Once to see how she was? & that was the day after i called her-she missed her appt. the other day & she didn't even call to ask why- i have Never missed one! i am beyond Heartbroken & Pissed! my dog has been in Alot of Pain regardless, of all the things we have tried & i'm not sure what the next step will be- i trusted this groomer with everything i have in me- i understand accidents happen; but to Show NO Compassion or Concern is Unimaginable to me! you have no idea how bad i want to go rip her head off! Of Course, i'm not going to that but, right now i have So Much Anger & i'm not sure how i am going to handle this- i want to believe the owner has no idea this even happened- How would handle it?
(EDIT) First, Thanks Alot for all of the great answers- and i just wanted to make my question a little more clear- the day i picked her up, the groomer told me she had a hard time with her Bad Leg so she did not File her back nails- That's All she said- When i called her back on the third day after being groomed & went to the Vet & it was her other leg hurt; that is when she told me her nail got caught in the drain- The pain she is in has Nothing to with her Nail though- it's higher up like her Hip; so, i am guessing she really Jerked it & b/c she depended So Much on that Leg it has Triggered other things- i have Lost Trust b/c she didn't tell what happened until i called her back- & she should have Cared more about my dog then to have only called Once to see how she was- actually, the Owner should have been the one to call- i would be this Upset with her if she would of been Honest & Concerned- i don't think Everything that is going on is her fault but, my dog was fine the morning she went in & she has been in Major Pain ever since i picked her up- She knew that she had problems with her right leg- her nail that got caught was on her left - so, she is now having a hard time walking all together..... it almost seemed like she was Blaming my dog for getting her nail caught...... hope i didn't confuse you more!
Answer by katieandchris01 at 12:14 AM on Mar. 13, 2011
Answer by vbruno at 12:30 AM on Mar. 13, 2011
Answer by bloomsr at 12:34 AM on Mar. 13, 2011
Answer by dancer at 10:08 AM on Mar. 13, 2011
Answer by MamaStuart at 9:36 PM on Mar. 14, 2011
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