Monday my daughter was diagnosed strep. We got meds and she's doing great.
Friday my husband got strep. I called the doctor's office at 2:15 pm to get the same meds for him, per the doctor's verbal advice. 3:15 pm I call back trying to figure out if I can go get the meds for him. 5:00 pm I finally get confirmation that I can go get them. When bitching at the office they told me they never got the request until 3:15.
Sunday my son starts showing symptoms. *sigh* And, of course, the doctor's office is closed on Sunday's. So this morning at 8:00am I call the office to get the meds for my son and I'm told that the doctor that saw my daughter isn't in until 11:00 and the on-call doctor won't be in until 10:00. And I was told if they didn't call back by noon to call them again. Noon rolls around and no call so I call them, only to get "Oh I'm sorry the doctor is busy seeing patients and hasn't gotten to you yet." And I get some BS answer about the doctors not even being able to get to phone calls until they go to lunch.
WTF????!??! My baby has been miserable for a day and a half and you can't be bothered to check your phone messages until 4 hours after the call has been placed?
Am I overreacting or are they being stupid?
*edit: My "baby" is 7 1/2 and my daughter is 4.
*Edit2: This is NOT the normal doctor we see. She's wonderful. It just seems like the clinic overall is failing miserably and giving me the runaround and the lame platitudes.
Answer by tnm786 at 3:53 PM on Mar. 14, 2011
Answer by gemgem at 3:45 PM on Mar. 14, 2011
Answer by meooma at 3:45 PM on Mar. 14, 2011
How can a doctor diagnose every one with strep if he only seen one with strep?
Answer by louise2 at 3:49 PM on Mar. 14, 2011
Answer by Anonymous at 4:05 PM on Mar. 14, 2011
Answer by Anonymous at 4:06 PM on Mar. 14, 2011
Answer by Anonymous at 4:07 PM on Mar. 14, 2011
Answer by mamaada at 3:47 PM on Mar. 14, 2011