If I've posted this improperly I'm sure it will be moved but I think I"m okay.
I had a car accident a few weeks ago, not my fault. Dealing with the claims people is an absolute nightmare. I've been jerked around and short of calling and harrassing people there's nothing I can do. Our local TV stations are filled with commercials for Personal Injury attorneys, one right after another. (which I may wind up calling if this runaround continues) If the insurance company would follow through and do the job they're supposed to do no attorney would be necessary.
What do you think?
Answer by mamaofficer at 9:22 AM on Apr. 5, 2011
Do you have an agent? If so, put that person to work for you. They make money on your policy.
Knock on wood, but I haven't had an issue with my auto insurance. They have been pretty good when I have needed them. I was the lucky recipient of some horrible door dings when parked in a shopping center and of course the guilty party left no notes. My agent took care of everything and even found a way for me to save money on my deductible.
Either way, I hope you get some action and answers on this soon.
Answer by QuinnMae at 9:23 AM on Apr. 5, 2011
Answer by minnesotanice at 10:08 AM on Apr. 5, 2011
I might add that I was very professional, cordial and polite on the phone with everyone and they responded in kind....you get treated better if you start out being cooperative and polite.
Snarky and rude much minnesotanotsonice. I know you don't understand what I write and blah, blah, blah.
OP every insurance company is different and all have people who work from them who have no clue what they are doing. I would contact them again let them know you are trying to be patient but you need some answers. If they don't give you answers you should let them know you will get your own attorney who will work on your behalf I suspect they will speed up the process at that point.
Answer by Anonymous at 10:21 AM on Apr. 5, 2011
Answer by yourspecialkid at 10:25 AM on Apr. 5, 2011
Answer by soyousay at 10:54 AM on Apr. 5, 2011
Answer by Carpy at 12:18 PM on Apr. 5, 2011
Answer by itsmesteph11 at 1:02 PM on Apr. 5, 2011
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