S/O and I took the kids out to eat last night at one of the local restaurants, the place was amazing looking.. the food however was not.
After 20 minutes of waiting for our server to give us our menus and another 15 waiting for her to take our orders and bring drinks we ordered:
Cheese sticks (which turned out to be beer battered, not mention of that in the menu)
2 chicken tender kids meals with a side of mac n cheese
House burger with a side of fries
Chicken fried steak with a side of mashed potatoes
I bit into my burger and it was gross, I took another bite thinking maybe I was wrong and managed to choke down one last bite before giving up and just eating my fries. The kids ate one bite of their mac n cheese and tried to bite their chicken tender (again, beer battered) which was so hard it hurt MY teeth. My S/O did about the same with his chicken fried steak as I did with my burger.
In the end all that was eaten was some fries, mashed potatoes, 3 drinks and 2 beers.
Our total was $52
I asked the manager about not charging us and told him of our wait.. he declined my request and asked that we pay and leave quietly (we were not loud and actually got a number of praises on how quiet the kids were).
Am I wrong for expecting a partial refund or to not be charged for some of our meal? Or should I just have sent our entire order back to the kitchen?
Asked by Anonymous at 8:44 AM on Apr. 8, 2011 in Food & Drink
Answer by gemgem at 8:47 AM on Apr. 8, 2011
Answer by Lucky209 at 8:49 AM on Apr. 8, 2011
Answer by Nonoluna at 8:53 AM on Apr. 8, 2011
Answer by lovingmy4babies at 8:57 AM on Apr. 8, 2011
Answer by vbruno at 9:08 AM on Apr. 8, 2011
Answer by yesmaam at 8:46 AM on Apr. 8, 2011
Answer by shay1130 at 8:47 AM on Apr. 8, 2011
Answer by elizabr at 8:50 AM on Apr. 8, 2011