I am ready to scream. After five hours of negotiating with the Office of the President of Rogers Communication Inc here in Toronto, Canada, I can't believe that for the sake a settlement they would not increase their settlement to a value of $2335 from $2170. It is not like they are cutting me a cheque for that amount it is calculated across the three services I have with them __ high speed internet, cable television and residential telephone service; it is over a two year period. For the above services they recieve approx $250/month ... ie $3000.00/year. The reason for my complaint is that my phone service was down for 12 hours from a Friday 2pm to early Saturday morning. In the meanwhile the Hospital was trying to reach me as my dad had a tragic fall and was bleeding into his brain . I did not find out till the next morning. Such a "grave" matter and all they see is green. I missed being their for my dad.Answer Question
Answer by ImaginationMama at 6:45 PM on Apr. 19, 2011
Answer by ShelbyShareAlot at 7:09 PM on Apr. 19, 2011
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