Can a creditor refuse to make payment arrangements if they've sold you out to a debt collector?
After DH's layoff we couldn't pay on our student loans and they turned it over to a debt collector. We kept trying to call the original creditor to work it out but they are refusing to work with us at all because it's already been turned over.
Can they do that? We are more than willing to pay down our debts including the normal interest and penalties, but we want to do it with the original creditor. The collector they gave it to has long been known to use excessive illegal tactics and we are not willing to tolerate threats, harassment and thousands upon thousands of dollars worth of extra debt in illegal fees and interest.
Asked by Anonymous at 8:27 AM on Apr. 23, 2011 in Money & Work
Answer by Nonoluna at 8:30 AM on Apr. 23, 2011
Yes, they can do that, they sold your account to the collection agency, you have to deal with them, try to work out out with them, play nice, being nasty won't get you anywhere, they would much rather collect something than nothing. I understand how exasperating these collection agencies can be, I dealt with one when my 85 year old mom decided to sign a gym contract and then couldn't go, or pay, she signed a contract without understanding a word of English.
Answer by older at 8:31 AM on Apr. 23, 2011
Answer by BeachyBabe at 8:34 AM on Apr. 23, 2011
From personal experience my answer is YES. Dealing with collection agencies can be frustrating so take a real deep breath before trying to deal with them. Older-your mother was 85 when she signed a gym contract and she didn't speak English..You would think she/you could have had several legitmate reasons why this borders on scam.
Answer by meooma at 8:39 AM on Apr. 23, 2011
meooma, yes, and they kept calling my house for years to try to collect, and they would get infuriated when I told them time and time again to sue her, I even said PLEASE sue her.........I also would not let them speak to her, and they would go ballistic on me!
Answer by older at 8:50 AM on Apr. 23, 2011
Next question overall
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