I am hair stylist. This is my first salon job even thought I have been cutting and coloring for years, friends and family of course. Now today I had a client who brought her 3 yr old and 7 yr old into our salon/store. The 7 yr old had an appointment with me, mom explained that she wanted a regular bob exactly what she had but didnt want to grow out the bangs anymore and would like them cut. I said okay and we proceded to the shampoo bowl. The mom and 3 yr old went shopping around the store and when we got back to my chair, mom of course was no where to be found. Finally after drying the little girls hair, mom returns and I asked about the bangs because I wanted to know exactly where she wanted them to lay, she got snippy with me. To make this already long story short, she threw a tantrum in the front of the store and said that I snubbed her off during consultation and she felt as though I didnt listen to anything that she wanted.... If I was your childs stylist, and you felt that I wasnt listening, would you have walked away and shopped while your child got their hair cut? This looked tremendously bad on me, I ended up giving my two weeks notice due to how my manager handled the situation and how she made me feel. After that, she asked me to resign as of today. So.... WOULD YOU HAVE WALKED AWAY AND LET ME CUT YOUR CHILDS HAIR IF YOU FELT I DIDNT LISTEN????? ( BTW I think she got angry when I double checked about the bangs, that was the first time I had saw anger on her face) She was pleasant upon walking away before I cut her daughters hair...Answer Question
Asked by Anonymous at 10:24 PM on May. 15, 2011 in Money & Work
Answer by virginiamama71 at 10:27 PM on May. 15, 2011
Answer by virginiamama71 at 10:30 PM on May. 15, 2011
Answer by SleepingBeautee at 10:30 PM on May. 15, 2011
Answer by Kathy675 at 10:39 PM on May. 15, 2011
Answer by SalemWitchChild at 10:42 PM on May. 15, 2011
Answer by shoot4thestars at 10:53 PM on May. 15, 2011
Answer by marywoz at 11:48 AM on May. 16, 2011
The owner should have helped you out rather than dump on you. Measure twice, cut once applies even more to hair than wood or fabric. With hair you can't go buy another piece and start over. I'm sure the mom's reaction had something to do with having a hard time keeping her 3 yr old entertained. She was probably hoping that you were done when you hadn't even started. That is where your manager should have stepped in and stuck up for you. But she isn't much of a manager is she? Your only other recourse was to ask the kid. Some kids know what they want, but no so much a 7.
Answer by LoveMyDog at 12:40 PM on May. 16, 2011
Answer by DJsMommy610 at 2:30 PM on May. 16, 2011
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