I am still steaming over last weeks incident with the nursing staff at my childrens PREVIOUS pediatricians office. We've been taking our children there for a little over 2 years now.The first few times that we went, both my dh and I got a bad vibe from them..I should have followed our gut intincts and just found a new clinic THEN.
The nurses are always rude.There is only ONE nurse there that is nice..when I would see that she was in..I would feel relief.
I'm not a rude person, and I bite my tongue often.I realize sometimes..people are just having a bad day. But man...they finally just topped it off but not giving my 11 year old son the emergent help that he needed. He is on adderall and he has to have a monthly prescription given to him...there are no refills on that because its a narcotic.I pick up the script each month. Well, I call in to ask for it.They gave me the hardest time, said he needed a follow up but his dr wasn't in. The problem was ... my son was scheduled to leave out of state on Sunday!I begged these people to let another dr see him, surely there was something they could do in this situation.Know what she suggests? Get another dr. out of state. IGNORANT FREAKING PEOPLE.1st of all...Arkansas is not in our health care coverage area.2nd of all...I doubt an out of state dr. is going to just hand over a prescription to an unknown patient WITHOUT his mother.
Theres more to it than this but I won't bore you.I am just fuming this morning because I am searching for another pediatrician for my kids right now and needed a break from the phone.I told them to take all 3 of my kids off thier roster.And you know what else?They have Saturday appointments...and I asked about that..could I please bring him in on Saturday then...she said NO..ITS FOR EMERGENCIES ONLY....WELL HELLO!!!!!!
UGH! So my son had to leave on Sunday for Arkansas and now he will spend an entire 2 months without his medication.
I just don't get it...arent medical professional people supposed to be kind, compassionate, understanding HELPFUL,NOT RUDE. I mean...if she talked to me with a little respect, and understanding..I may not have gotten so upset.She just would not try to figure out a way to help at all.She acted like myself and my family were just replaceable parts to a machine rather than PEOPLE, PATIENTS. Unbelieveable.
Answer by t3dragonflies at 2:56 PM on Jun. 13, 2011
Answer by dreamangel06 at 12:20 PM on Jun. 13, 2011
Answer by Shanna84 at 12:02 PM on Jun. 13, 2011
Answer by kimigogo at 12:08 PM on Jun. 13, 2011
Answer by lovingmy4babies at 12:10 PM on Jun. 13, 2011
Answer by minnesotanice at 12:17 PM on Jun. 13, 2011
Answer by FootballMom85 at 8:08 AM on Jun. 16, 2011