The premium they were continuing to take out was just for the life insurance policy. They cancelled the cancer policy but not the life insurance policy. My husband had taken this out back in October without my knowledge and it made us overdraw at the bank and I made him cancel them. We couldn't afford them at the time. So he took care of it then the insurance agent came to the house and tried to convince us otherwise. We still told him no. Well last month I was looking over my statement and noticed the section for auto drafts and seen the name of the ins. company so I gathered the rest of the statements and sure enough they continued to take money out. $79 every month. The account was set for just bills so I would call every payday to check the balance and check to see what checks had cleared so I know I have enough to pay the bills. We have a certain amount drafted into that account every week which covers the bills and I would have to add money every week so I thought my math was off until I decided to look at the statement. So now we have contacted the ins company and at first they said sorry no problem blah blah blah. Now a month later we got the letter and they said they won't be refunding our money. What should be our next step? Anybody in the legal field out there?
Answer by ImaginationMama at 5:40 PM on Jun. 21, 2011
Answer by GrnEyedGrandma at 5:44 PM on Jun. 21, 2011
Answer by whitepeppers at 7:13 PM on Jun. 21, 2011
Answer by Soniam301 at 5:59 PM on Jun. 21, 2011
Answer by Fabe21 at 10:19 PM on Jun. 21, 2011
Answer by LoveMyDog at 9:18 AM on Jun. 22, 2011
Answer by ImaginationMama at 1:21 PM on Jun. 22, 2011