at&t is going to disconnect my Internet that I canceled and haven't had all month if I don't pay for the service I didn't have LOL.
I canceled because of the poor customer service and lack of communication and they haven't realized I don't have service and are still charging me so now they proved my point.
They sent a letter threatening to cancel my service and a letter about getting me connected back to my old service since u verse isn't available in my area LOL I think they need to communicate with each other.
right, AT&T i think is a rip off. ours would work for a week and then go out and then they would try to fix it over the phone which NEVER worked then I would have to wait a few days for some one to come out a LOOK aat it and never fix it then it woulwork aweek then break. I finally told them to shove their services lol
They were typically pretty rude on the phone too , I actually ended up getting into it with a guy on the phone because he was soo darn rude. Then after you get rid of them they wont leave you alone lol. We actually get calls from them atleast once amonth too lol
Quoting 02nana07:
I know they don't want you until you are gone but then its to late to care
Quoting MrsRinehart2010:
right, we cancled them too about a year ago becuase they were horrible at communication and their service kept messing up every other week. I hated AT&T an they sent us the same thing an I made the take it out of their computers and take the charges off lol. They still send us shit trying to get us to come back and I im like yeah eff that lol.
I know we used to joke our internet went out more than we did and they only care when you leave
Quoting MrsRinehart2010:
right, AT&T i think is a rip off. ours would work for a week and then go out and then they would try to fix it over the phone which NEVER worked then I would have to wait a few days for some one to come out a LOOK aat it and never fix it then it woulwork aweek then break. I finally told them to shove their services lol
They were typically pretty rude on the phone too , I actually ended up getting into it with a guy on the phone because he was soo darn rude. Then after you get rid of them they wont leave you alone lol. We actually get calls from them atleast once amonth too lolQuoting 02nana07:
I know they don't want you until you are gone but then its to late to care
Quoting MrsRinehart2010:
right, we cancled them too about a year ago becuase they were horrible at communication and their service kept messing up every other week. I hated AT&T an they sent us the same thing an I made the take it out of their computers and take the charges off lol. They still send us shit trying to get us to come back and I im like yeah eff that lol.
I have spoke with over 48 people within a week and the supervisors are as stupid as the rest LOL so I went to the CEO and I am also filing with the BBB and consumer affairs just for a record to show what I have done.
Quoting mrgetinold:
Call them up demand to talk to a manager if its a press 1 for this or 2 for this just hang on, tell them what you have been through just keep telling them how nuts u are with them if he wont help ask to speak to his manager, if that dont help call back everyday just to make them crazy, sorry u got crappy service, hugs
that is true the internet from the did go out mre than we did lol... an thats pretty bad considering we go out once a week for date night lol
Quoting 02nana07:
I know we used to joke our internet went out more than we did and they only care when you leave
Quoting MrsRinehart2010:
right, AT&T i think is a rip off. ours would work for a week and then go out and then they would try to fix it over the phone which NEVER worked then I would have to wait a few days for some one to come out a LOOK aat it and never fix it then it woulwork aweek then break. I finally told them to shove their services lol
They were typically pretty rude on the phone too , I actually ended up getting into it with a guy on the phone because he was soo darn rude. Then after you get rid of them they wont leave you alone lol. We actually get calls from them atleast once amonth too lolQuoting 02nana07:
I know they don't want you until you are gone but then its to late to care
Quoting MrsRinehart2010:
right, we cancled them too about a year ago becuase they were horrible at communication and their service kept messing up every other week. I hated AT&T an they sent us the same thing an I made the take it out of their computers and take the charges off lol. They still send us shit trying to get us to come back and I im like yeah eff that lol.
Quoting kintop:I hate AT&T because of poor customer service also they are way to expensive for what u receive. About nine or ten years ago they tried charging me 2,000 dollars for long distance calls that I did not make.
Yeah, AT&T is a den of thieves. I had a friend who used to work for it when it was SBC and she told me that when customers call in with specific problems, she and co-workers were forced to push DSL on the customers. If they did not, they would get written up and not receive bonuses.
Quoting 02nana07:Mine is through a cable service now
Quoting xxMocahFrappxx:
I get my cable and internet thru my cable service. My phone is through metro pcs
Quoting vtmommyof2bratz:that sounds like t-mobile lol they are asses like that also
It seems like all the cellphone companies have horrible service now. We have T-Mobile, and their customer service used to be good. Now it's horrible. We're probably going to switch when our contract is up, and we've been their customers for probably over a decade.
Rejection
- 02nana07
on Jul. 14, 2012 at 4:34 PM