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J.A Henckle Knifes

Posted by on Oct. 4, 2012 at 3:26 PM
  • 9 Replies

Does anyone know if they come with a warrenty? The tip of mine just broke off. 

by on Oct. 4, 2012 at 3:26 PM
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Replies (1-9):
SweetLuci
by Luci on Oct. 4, 2012 at 3:31 PM

 Oh man, that's a shame. Henckels knives are covered with a lifetime warranty against breakage or damage caused by a defect in manufacture. I doubt this would be covered, but you could try taking it back to the plae you bought it. Or, you might be able to take it to a place that sharpens knives and have them grind another edge, just making it shorter.

SweetLuci
by Luci on Oct. 4, 2012 at 3:32 PM

 How did it happen?

KaylaMillar
by Kayla on Oct. 4, 2012 at 3:34 PM

I put it in the knife block and the tip just snapped off. 

Quoting SweetLuci:

 How did it happen?


KaylaMillar
by Kayla on Oct. 4, 2012 at 3:35 PM

Thats a good idea luci! BTW how was your anniversary dinner?

Quoting SweetLuci:

 Oh man, that's a shame. Henckels knives are covered with a lifetime warranty against breakage or damage caused by a defect in manufacture. I doubt this would be covered, but you could try taking it back to the plae you bought it. Or, you might be able to take it to a place that sharpens knives and have them grind another edge, just making it shorter.


gmadiane
by on Oct. 4, 2012 at 4:46 PM

oh no, I have no idea

SweetLuci
by Luci on Oct. 4, 2012 at 7:35 PM

 It was great, thanks for asking.

Quoting KaylaMillar:

Thats a good idea luci! BTW how was your anniversary dinner?

Quoting SweetLuci:

 Oh man, that's a shame. Henckels knives are covered with a lifetime warranty against breakage or damage caused by a defect in manufacture. I doubt this would be covered, but you could try taking it back to the plae you bought it. Or, you might be able to take it to a place that sharpens knives and have them grind another edge, just making it shorter.


 

periwinkle163
by on Oct. 5, 2012 at 11:10 PM

 That's no good, I bet you could find a phone number online to see if that's covered.

delanna6two
by Ruby Member on Oct. 7, 2012 at 8:00 AM

Not sure...maybe you could call their customer svc. number?

Dakee
by on Oct. 7, 2012 at 10:20 PM

Call them!  I got a set from Chicago cutlery (cheaper) and called them when something similar happened.  I think that should be covered by warranty if it's lifetime and you weren't misusing it.

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