Has this happened to anyone?
I can not believe this. I went to the gyno today. I started seeing her in February because my previous the midwife at my previous office left and I didn't feel comfortable with the other women there.
Well today my gynos receptionist asked about my previous records. I have requested them four times. I do not feel well so I do not want to deal with this but I have to. We went to the previous office and the woman at the desk was just ridiculous. She yelled at me for having an attitude because my voice trembles. I was poisoned a few days ago and I am not healthy. Yes my whole body shivers now including my voice.
She called medical records and told me that they sent everything they had from my last appointment back to 2008. I asked her what about my other records. She told me that was all they had. I have been a patient since 2002 though. She called me a liar. Ummmmm. She told me that the only appointments I have had since 2008 is for depo injections anyway. I don't use depo ! I did Mirena for two years and had it removed to try for another baby. What the heck is she talking about.
I told her my baby announcement from 2004 with their company was hanging up behind her. She stormed over and barked at me about which one. The pink one with my last name in HUGE letters. She TORE it down and stared at it. Oh is all she says. She slams down in the chair and bangs around the computer and calls the records department.
That is when she got real quiet. From witch to mute in 0.2 seconds. I see her turn away and whisper. Too bad I read lips. I saw her say "What do you mean they are not there ..." I looked up from my wheelchair at my partner who asked what she said. I told him and she screamed "What is with you b*tch. It's not your business." Um yeah it is. Dan pushed me away from her desk and told her that we were going to be called HIPPA and our insurance company and they would hear from our attorney. She went WHITE.
They lost my records ! I had cancer ! I had two terrible births with multiple complications ! They lost it all. I just sat there and cried in the car. Dan has made all the calls. I don't know what is going to happen from here. Plus all my pap smears are not on file now. Great. I can not believe this. I am so happy I still have my ultrasounds from my Annie. They are proof of care. Plus the hospital records are too. Ugh.
That is horrible...I know my mom works at a medical records office and they put everything on the computers these days. I would try to go see them personally if you haven't already and see if they have any records on file (computer). Good luck. I hope they can find it.
Quoting black.eyeliner:Wanna be scared. That was the office manager. A midwife and a doctor heard everything. No one cares. This is why I left the office. No one cares about the patients. I was sick of it.
Quoting wandep:
That is horrible..I would call and complain to her office manager. :(
I hope you can take legal action against them. This is inexcusable.
I'm so sorry you're going through this! I hope you can get the care you need from your new provider.
WOW...My dd's pedi records were lost when she was like 4...And she had to redo her baby shots, so she could go to school..That's AWFUL...I'd tell your midwife how you were treated or whoever is in charge..That's ridiculous...Soo sorry you had to go through that at all, let alone so soon after what happened..
omg how terrible! how can they treat anybody that way? If I had been a patient in the waiting room I wouldn't have been going back to that doctors office anymore. I'm so sorry! I hope they find your records.
Smarter You: Brighter Whites
- black.eyeliner
on Jun. 15, 2012 at 4:37 PM