Has anyone else ever had the same problem with KMART?

Posted by on Jul. 2, 2012 at 7:19 PM
  • 21 Replies

 I ordered something late one night, called them first thing the next morning to cancel it and I got an email today saying my order has been shipped. So I contact them again and they said they can't do anything because my order was processed the moment I pressed the buy button, they do that so their customers can get their stuff quickly. Really? I bought this stuff on thursday, I do not call getting my stuff shipped out on monday speedy service. Am I the only one to think this is bs? Now I am out the shipping cost even though I called them the very next morning.

Posted by on Jul. 2, 2012 at 7:19 PM
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Talliana
by Member on Jul. 2, 2012 at 7:39 PM

I thought there is usually a 9pm or 10pm on the night of purchase deadline for making a change, I know my Amazon Prime purchases are processed within three hours of my purchase and sometimes even get shipped the same day if  Iorder  in the morning. 

maxswolfsuit
by Max on Jul. 2, 2012 at 7:54 PM

I've had the same issue with other companies. Once they start processing you can't change your mind. 

Will they let you return it with free shipping. 

lizzig
by Ruby Member on Jul. 2, 2012 at 7:57 PM

 sorry, that's why i don't buy online.  too many issues.

midnghtsprnkle
by on Jul. 2, 2012 at 8:00 PM

im sorry

Bradensmommy719
by Anji on Jul. 2, 2012 at 10:23 PM
I dont buy online unless we have decided it is something we really want.
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PookaboosMom
by Cara on Jul. 2, 2012 at 10:35 PM
I've never bought anything online unless I was 100% sure lol
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LifeCafe42
by Nora on Jul. 2, 2012 at 10:36 PM


Quoting maxswolfsuit:

I've had the same issue with other companies. Once they start processing you can't change your mind. 

Will they let you return it with free shipping. 

Posted on CafeMom Mobile
hfaddis
by Heather on Jul. 2, 2012 at 10:37 PM

no idea sorry, I have never tried to cancel or return anything I've bought online. I hope they work something out with you though.

ESER
by on Jul. 2, 2012 at 11:00 PM

 No free shipping but I can take it to my local Sears. Either way I am out of the original shipping cost because of this. I wouldn't mind if I had waited for the order to get to my house before I cancelled the order, but this sucks.

Quoting maxswolfsuit:

I've had the same issue with other companies. Once they start processing you can't change your mind. 

Will they let you return it with free shipping. 

 

ESER
by on Jul. 2, 2012 at 11:01 PM

 I am that way usually this is the one time this has happened to me. Darn me finding something else I wanted way more!

Quoting PookaboosMom:

I've never bought anything online unless I was 100% sure lol

 

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