Finally about 2 weeks ago someone realized it was sent to the wrong address! They had been to my house 3 times and verified my address every time I called. I called a lot too!
So now I'm contacting the bbb and will be requesting the full $200 I am entitled to. I never bothered requesting the other $50 even though I had at least $300 of food loss because I couldn't even get the first $150 out of them!
I am so done with sears.