I have been waiting for a $150 food loss check from sears since march! First it was "oh the tech cant file for food loss you have to call this number nobody ever gave you and request it yourself" then it was "it was sent out let me see what is holding it up"
Finally about 2 weeks ago someone realized it was sent to the wrong address! They had been to my house 3 times and verified my address every time I called. I called a lot too!
So now I'm contacting the bbb and will be requesting the full $200 I am entitled to. I never bothered requesting the other $50 even though I had at least $300 of food loss because I couldn't even get the first $150 out of them!
I am so done with sears.
on Oct. 27, 2012 at 1:35 AM