I tried cancelling my paper and I ended up on the phone for 15 minutes with the lady who kept trying to negotiate a price so that I would stay. I told her that I got a cheaper price from the bigger paper in our area and she kept lowering the price but could not match the price I got. She finally gave up. I normally let my husband do the negotiations, he got us free HBO for a year and an upgraded DVR when he called to say he wanted to cancel.
Do you like to negotiate?
on Apr. 2, 2013 at 1:14 AM