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Issues with the Bus Driver *update in red*

Posted by on Mar. 21, 2014 at 8:34 AM
  • 14 Replies

 My son is 5 and attends a special education preschool about 30 minutes away.  He is bussed by a transportation company which is paid for by the county. 

I have been having issues with his bus driver ( and aid ) for a few months now and this morning really tipped me over the edge and now I'm pissed.

My son's school was one of the schools who had originally scheduled today as a day off, but due to having too many snow days, they had to take this day off back.  So, this morning, the roads were icy, my son was taking a little longer to get out to the bus and I'm walking up to the bus, holding his back pack and i'm about to apologize when the driver SNATCHES the back out of my hands and says to me, "We'll be here RIGHT after he gets out, because HE'S our ONLY child today!"

For months i;ve been biting my tongue and not complaining about her practically peeling out of my driveway because my son took to long to get to the bus ( they are required to wait for three minutes), or blocking the doorway because he wants to skip steps down EVEN WHEN I'M STANDING RIGHT THERE....and just otherwise always being super snotty and unpleasant to me! GOd only knows how they treat my child when i'm NOT there!

Ive been holding my tongue for a while now because i dont want to have to deal with any kind of retaliation but i feel really upset and i dont know if i should speak up or try to figure something out for the remaining few months of school

 

So, I never formally complained, nor did I unformally compalin because I just think that a confrontation would just make matters worse and create tension where there doesn't need to be any more tension. I have though, become more vocal about things however, and recently ... His bus showed up nearly fifteen minutes late and I apologized to the bus driver and she apologized to me because I was supposedly supposed to have gotten a phone call informing me of the new time, which I didn't and I explained to her that we had been all ready and then they didn't show up for so long that he started playing, so that when they did show up I had to get him ready practically all over again and the driver and the aid were really nice about it.  So now, he's got a new time which actually works out perfect because instad of  a delay in bus times, both my kids get on the bus within minutes of each other and now that the weather has been nice, we've been just waiting outside. 

So, I'm still looking forward to the end of the year and not having to deal with these women any longer but I'm not fuming every morning either.

Thanks everyone for your advice and comments.

by on Mar. 21, 2014 at 8:34 AM
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Replies (1-10):
Bethy16
by Beth on Mar. 21, 2014 at 9:05 AM
1 mom liked this
SPEAK UP!! That is totally unacceptable!
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lady-J-Rock
by Niki on Mar. 21, 2014 at 9:14 AM
1 mom liked this
Oh no. I would say something.
SamMom912
by Platinum Member on Mar. 21, 2014 at 2:46 PM
2 moms liked this

Oh speak up. Do it unemotionally with facts and remain calm and positive. :) this is unacceptable. 

Mom2jngnc
by Stephannie on Mar. 21, 2014 at 5:51 PM
1 mom liked this

Speak up, regardless of who pays them to drive him to school, they should be more professional than that!

Cecelia712
by Gold Member on Mar. 21, 2014 at 10:24 PM
3 moms liked this
Id probably ask the bus driver in a nice way if there is an issue she need to discuss with me. When sh asks why id tell her she seems very impatient with us as nd comes across as unpleasant.
Depending on her response or if she changes her attitude, id then go to her boss.
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Kmary
by Bronze Member on Mar. 22, 2014 at 8:44 PM
1 mom liked this

I agree with this more laid-back approach below...

And perhaps I'm missing something or not understanding (and forgive me if I am, not trying to be rude) but aside from the driver being a little gruff, I guess I'm not understanding exactly what's going on here that's so terrible.  Is it standard practice for the bus to wait for the children or is he supposed to be out there before the bus arrives?  I know you said they're required to wait 3 minutes, but is he supposed to be out ahead of time?  That's how buses always work here.  If you're not at the stop, whether the stop is up the road or in your own driveway, they really don't have to wait for you.  They typically do as a courtesy if they see a kid racing to make the bus, but they don't truly have to.  Is it different there?

I would agree that the driver has a bit of an attitude.  But is he/she really doing something wildly unprofessional that merits complaint?  Really hard for me to say without witnessing I guess.  I agree she sounds like a jerk. 

Quoting Cecelia712: Id probably ask the bus driver in a nice way if there is an issue she need to discuss with me. When sh asks why id tell her she seems very impatient with us as nd comes across as unpleasant. Depending on her response or if she changes her attitude, id then go to her boss.


Kimmiky
by Kimmiky on Mar. 23, 2014 at 10:36 AM

Let me just preface this by saying that my "Typical" daughter who attends public school and rides the district's school bus gets ready everyday and we wait at the end of the driveway ( or in the garage on the bitter cold days, and then we walk to the end of the driveway )  Her bus comes within the same 5 minute time period every day.

My sons bus is run by the county, and this means that they pick up children from several different districts therefore, the approximate time that they give us is a fifteen minute span and so far this year, they have come at all different times during that fifteen minute span.

It is always my goal in the morning to have him ready in the event that his bus arrives at the earliest time, but you ladies are all mothers too, you know how that goes.  and if i get W all ready to go and then we wait around for ten or fifteen minutes, he gets antsy and then starts to take all of his clothes off. Which means that we're even less ready than we were a few minutes ago. 

And there have been a few times, that I've taken his stuff off because they're ten minutes late and then they pull up and say things like "We have to go, we're going to be late if you don't get on the bus."  All i can say at that time is , "No, you're already late, don't blame it on MY child."

I guess i'm just fed up with them treating W as if he should be "normal".  He's not normal, if he were normal, he wouldn't be going to a special ed class so far away from home, and we wouldn't have to me dealing with you.  But you took this job and you should know or have learned by now, what that job entails.

Quoting Kmary:

I agree with this more laid-back approach below...

And perhaps I'm missing something or not understanding (and forgive me if I am, not trying to be rude) but aside from the driver being a little gruff, I guess I'm not understanding exactly what's going on here that's so terrible.  Is it standard practice for the bus to wait for the children or is he supposed to be out there before the bus arrives?  I know you said they're required to wait 3 minutes, but is he supposed to be out ahead of time?  That's how buses always work here.  If you're not at the stop, whether the stop is up the road or in your own driveway, they really don't have to wait for you.  They typically do as a courtesy if they see a kid racing to make the bus, but they don't truly have to.  Is it different there?

I would agree that the driver has a bit of an attitude.  But is he/she really doing something wildly unprofessional that merits complaint?  Really hard for me to say without witnessing I guess.  I agree she sounds like a jerk. 

Quoting Cecelia712: Id probably ask the bus driver in a nice way if there is an issue she need to discuss with me. When sh asks why id tell her she seems very impatient with us as nd comes across as unpleasant. Depending on her response or if she changes her attitude, id then go to her boss.

 

 

Jillysmom
by Adele on Apr. 7, 2014 at 3:02 PM
1 mom liked this

As A Bus driver myself (many years special needs) This is unacceptable. Not everyone can do SN. I would try saying something to the bus driver, if you are comfortable and if your not or its not changed call the bus company.

Mom2jngnc
by Stephannie on Apr. 8, 2014 at 4:19 PM

To help Kmary.... 
If a child needs to be sent out of district under school age for preschool services/therapies the County selects and pays a bus company (Lanpher Transport, A&E, etc)..... Some times it depends on the school district they are coming from/going to..... 

One of them transported my brother to a special preschool for hearing impared children back in the late 80's. They give you a wide time frame, and can be horrible if they are running late, and your child is dragging his/her feet.

nymomma3
by Member on Apr. 10, 2014 at 1:50 PM

I know that my kids time frame when they are picked up has been changed about 5 times over the course of this school year and there are times when the bus isn't there until 10-15 min after they are supposed to be or the same amount early and if you aren't there, the bus driver can be a bit snotty thinking you aren't where you should be. I find this treatment VERY unfair. I would say something. I like my girls bus driver, she is normally very nice but I hate the fact that I work all the time and I NEVER know when she is coming for sure....but the snottiness from the driver is defnitely something I would say something about.

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