I had an appointment this morning at 10:50 with my PCM...well, not really my PCM but some family practice doctor. At 11:10, when I hadn't been called back yet, I went up to ask if they were behind or something...the girl called back and found out it would be another 10 minutes. Really? 30 minutes behind seeing the doctor? Her only answer was that earlier patients took longer than expected. I get that doctors run behind and things happen...no problem. But what made me frustrated was that their policy states if you are more than 5 minutes late to your appointment the doctor has the right to refuse to see you. I'm dead serious. That's the rule. So, we can't be more than 5 minutes late, but they can take their sweet time making us wait upwards of 30 minutes? That doesn't seem fair.
I get back there, meet this doctor, who was very nice, but who rushed me in and out like no one's business. I was in the room with the tech for less than 5 minutes, then the doctor came in, talked to me for less than 5 minutes and then I was out. She said they were short 6 doctors in the family practice clinic and they have 4 doctors they will be hiring within the next few months. So, they are super busy and seeing patients as fast as they can.
This, folks, is how mistakes happen and how things are overlooked when doctors are in a hurry and careless.
Thank goodness this isn't the hospital where I take my son for all his specialists...they are NOTHING like that. I wasn't very happy. My husband wants me to call Tricare and see about changing to another MTF in the area for my PCM.