Today, I went to Walmart to get the oil changed for my truck. While they did it, I went browsing through the store. 30 minutes later, I decided to check on the progress. Surprisingly. They were done, and my truck was parked at the front ready to go.
I went up to the register, and no one was there, except an old man waiting like me.
"Have they serviced your vehicle?" He asked.
"Actually, they're done," I said, "I'm just waiting for someone to come and take my money."
"I've been here for a while and I have seen NO ONE! Where are they?" He sounded somewhat upset.
At the moment, a young girl, employee of Walmart, enters with a customer and does somthing, and then, she and the customer walk out again, without acknowledging the old man or I. The old man and I just stared after them. "Where the hell did she go, now?" He throws his arms in the air to show he is pissed.
We wait a little bit. Then, in enter 3 mechanics to drop off some keys. Old man, wastes no time:
"I'VE BEEN WAITING HERE FOR A VERY LONG TIME, AND NOT ONE OF YOU MOTHERFUCKERS HAVE TAKEN CARE OF ME!! NOT EVEN A SIMPLE FUCKING HELLO I'VE GOTTEN!!! YOU ARE ALL STANDING AROUND DOING NOTHING!!! NO ONE CHECKS ON CUSTOMERS!!!"
Two of the mechanics managed to escape, while the slowest one was forced there to look at the man, dumbfounded. He didn't know what to tell him. Clearly, mechanics don't really take orders, the associates do. He looked all around, looking for an exit or a way to get out of the situation. His chance came when the girl re enters again. Mechanic quickly says, "She will take care of you," and walks away quickly.
The girl looks at the man nervously, and says, "Let's go to your car, so we can take your info."
"YOU MEAN, YOU WANT ME TO GO OUTSIDE TO GIVE YOU MY CAR KEYS!!! I HAVE THEM HERE!!! WHY THE HELL DO I NEED TO GO OUTSIDE, FOR??"
But the girl had already walked out, so he had no choice but to follow her. I was so engrossed with the situation enfolding before me that I had not noticed there was a new person behind the register. She took my money, I got my keys, and headed outside.
Outside, I saw the old man, a mechanic, and the girl, were around to what seemed to be his car, and he was still yelling all kinds of obsenities.
My reaction was, "wow!!"
I am shocked that some people still think that they can go to Walmart and get quick service. When I go to Walmart, I never expect to leave quickly. I never expect to not wait for service. I know how it is. They are packed with customers, and have very little employees.
I've always witnessed people losing their patience while there. Some have left entire shopping carts full of food, because they got tired of waiting to pay. I always go to Walmart on a day that I have very little to do, and I'm not in a hurry. Or I go early in the mornings when everyone is still asleep.
I remember not too long ago, I was behind a elderly couple who was trying to pay in the self pay register. Behind me, was a very impatient man who was grunting and moaning loudly as to let us know he was in a hurry, and was tired of waiting. The old lady kept looking at me, and apologizing for taking so long. I finally told her, "it's ok. Take your time. I am in no hurry. This is Walmart! People should know they have to wait. Take your time, that way you won't over pay for anything!" The lady smiled appreciatively at me, and continued, just as the asshole behind me let out a few choice words, and walked away to find another cash register. The old couple and I looked at each other and laughed at him.
What about you? Do you get impatient at Walmart? Have you witnessed rude and impatient people?